Privacy policy
Last Updated: November 22, 2025
Aquora Tech operates this store and this website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Aquora Tech uses Shopify technology to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, as set out in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean any data that identifies you or can reasonably be linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it can no longer identify you or be reasonably linked to you. Depending on how you interact with the Services, where you reside, and what applicable law allows or requires, we may collect or process the following categories of personal information — including inferences drawn from such information:
• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including information you provide when communicating with us, for example when submitting a customer service request.
• Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information including information about how and when you browse or use the Services.
Sources of Personal Information
We may collect personal information from the following sources:
• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
• Automatically through the Services, including information collected from your device or through cookies and similar technologies.
• From our service providers, including when they collect or process information on our behalf.
• From partners or other third parties.
How We Use Your Personal Information
Depending on your interactions with us or the Services you use, we may process your personal information for the following purposes:
• To provide, personalize, and improve the Services
(including processing payments, managing orders, remembering preferences, managing your account, shipping, returns, personalized recommendations, and more).
• Marketing and advertising
(including sending promotional emails or showing online ads).
• Security and fraud prevention
(including account authentication, fraud detection, and ensuring a secure shopping experience).
• Communications with you
(including customer support and service-related notifications).
• Legal purposes
(including compliance with laws, law enforcement requests, legal claims, and enforcing our policies).
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
• With Shopify, service providers, and third parties supporting our operations (IT, payments, logistics, analytics, cloud storage, shipping, etc.).
• With business and marketing partners for advertising and promotional purposes.
• When you direct or consent to the disclosure (e.g., shipping partners, social login integrations).
• With our affiliates or within our corporate group.
• As part of a business transaction (merger, acquisition, insolvency) or to comply with legal obligations, enforce our policies, or protect our rights, users, or the public.
Relationship with Shopify
The Services are hosted on Shopify, which collects and processes personal information related to your access and use of the Services. Shopify may use and share this information with third parties located in countries outside your own. Shopify may also use personal information derived from interactions with our store, other merchants, and the Shopify platform to offer advanced features and improve the Services.
Shopify is responsible for processing personal information for these purposes and for responding to requests concerning that data. For more information about Shopify’s use of your personal information and your rights, you may visit Shopify’s Consumer Privacy Policy or Shopify’s privacy portal.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy, security, accuracy, or reliability of such sites. Information shared in public or semi-public spaces (including social media) may be visible to others and used without restriction by us or third parties.
Children’s Data
The Services are not intended for minors, and we do not knowingly collect personal information from individuals under the age defined by applicable law. If you are a parent or guardian and believe a minor has provided personal information, please contact us to request deletion. We do not knowingly “sell” or “share” personal information of individuals under 16 years old.
Security and Retention of Your Information
No security system is perfect, and we cannot guarantee absolute security. Information sent to us may not be secure during transmission. We recommend avoiding sending sensitive data through unsecured channels.
We retain personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
• Access
• Deletion
• Correction
• Data portability
• Right to opt out of data sale or sharing for personalized advertising
• Manage email preferences
You may exercise these rights as provided within the Services or by contacting us at the address below.
We may need to verify your identity before processing your request. You may designate an authorized agent where permitted by law.
Complaints
If you have concerns or complaints about how your personal information is handled, you may contact us at the address below or, depending on your location, submit a complaint to your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
If transferred outside the European Economic Area or the United Kingdom, appropriate transfer mechanisms (such as Standard Contractual Clauses) will be used unless the destination country has an adequacy decision.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this website with a revised “Last Updated” date.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Email: support@aquoratech.com